Frequently Asked Questions

A. The best way to make payments on the account is to utilise our account management portal system. If your log in is not working, you can contact us on 0800 446 544 and one of our staff will be happy to assist.

We accept the following payment method;

• Direct Deposit

A. Please log into our account management portal to explore the options that are available to resolve your account.

A. We are committed to dealing with you in fair and reasonable manner. We will tailor a solution to fit your individual circumstances. Please contact us to begin the discussion by logging into our account management portal or contact us on the following contact details:

• Phone (local) - 0800 446 544
• Email - manager@pantherafinance.co.nz

A. Please utilise our account management portal or contact us on 0800 446 544 to ensure you make up your payment.

A. This is an important step in the process as it allows us to assess your current situation and tailor a solution most suitable to you. Please log into our account management portal or contact one of our operators on 0800 446 544 to discuss your current situation.

A. By logging into our account management portal or by contacting one of our operators on 0800 446 544.

A. Please contact us to update you details by logging into our account management portal or by contacting one of our operators on 0800 446 544.

A. Panthera Finance owns all legal rights to the account. It is best that you direct your dispute to us so that we can deal with it in a timely manner. We have a detailed internal disputes resolutions procedure to deal with any complaints. Give us a call on 0800 446 544 and we can help.

A. If you have a dispute, please contact us on 0800 446 544 or email your dispute to manager@pantherafinance.co.nz. From here, our process is to acknowledge your dispute and assist through either our internal dispute resolution process or provide advice on other steps you can take to finalise your account.